Diehl did a great job, the woman at the counter was terrific

The employees at Diehl are always professional and courteous.

Recently leased a car from this Diehl dealership. The process was very smooth and we handled most of it online or over the phone. Knowing that we had a 2+ hour round trip, our salesman Steve had everything ready for us to complete the deal and drive the car home that day. Overall, we had a great experience here. Oh, and the car is nice too.

Very friendly and service was good, the only reason I didn't give it five stars was because again, when picking up the vehicle no one goes over what was done and explanation of the bill.

Very friendly! Kept me updated everyday on when the vehicle was coming in and had everything ready for us when we got there. We drove 4 hours to be there first thing in the morning and they made it quick and easy. Would definitely be back to buy a vehicle in the future. Steve was great with getting back to me with all of my questions and kept me updated every day on the status of the vehicle.

Had service done in about 1 hour, everything went well. Will return.

Very good work done ahead of schedule. Their attention to detail is impressive.

As always going to Diehl Chevy of Grove City ,sales and service dept. are OUTSTANDING !! I recommend friends/ family to this dealership! ,even people I just hear looking for a vehicle. GREAT PEOPLE ! 🙂

Great people, super easy and fast service. Highly recommend them and will be going back for our next vehicle.

Very friendly and cooperative

I was at the dealership and I looked at a equinox and they wanted over *$4,000.00* More for the same Cross Over that I got at Crocran Chevrolet dealership and diehl only want ed to give me$3,500 for my trade in and Crocran Chevrolet dealership gave me *$6,500 for my trade don't go to those crooks at ideal you will get ripped off

Had a wonderful buying experience. Bo Bell is an outstanding salesperson, no pressure, no fuss, no muss.

Josh is a great salesman and very courteous.

Excellent service, met all my needs and expectations! Thank you Mike for taking the extra time to make sure I was well taken care of. You rock!

Love my new 2021 Buick Envison,,,,,,,got a fair trade on my Equinox. Thanks Mike Cramer for another good experience at Diehl.. Been with Mike a long time,,,,,,honest man. Thanks again .

The quality of the workmanship was impressive! The Collision Center deserves high praise for a job well done from Keith Q. (who did the paperwork along with keeping me updated regarding the completion of my vehicle) to Donnie G. (who worked on my Jeep)! I will recommend the Diehl Collision Center to anyone who needs a vehicle repaired after an accident.

I have never met a team of people where everyone is super nice like this team. Am in the hospitality industry but the service and patience I received from every staff member made me to feel like am the most important client in the building. Thank you for your great service.

I had a wonderful experience working with Diehl in Grove City. I worked with Mike Cramer. They gave me more than the KBB trade value on my trade in and beat the interest rate at my local credit union. When I went for the pick up, all the paperwork was ready ahead of time and was a smooth process. Everyone was knowledgeable and helpful. I will definitely go back in the future.

When it comes time to shop for a vehicle Bo is my first call. Once again, he came through for us using a direct and honest approach. He's the reason we keep coming back.

Zach at deal did a great job explaining to me what needed text on my wife's Cadillac very friendly service it was a great experience thank you

Picked up a new Silverado just yesterday. Worth the trip to Grove City, for me from Cranberry Twp. I had an appointment , but when I arrived I was greeted by the manager Bill. Mike my salesman was prepared and very knowledgeable on the vehicle, I cannot speak highly enough about the experience. Then into finance. Toni made that a very comfortable place to be. . By far one of the simplest and pleasant experiences I have had when purchasing a vehicle. 👍

I would highly recommend Diehl Chevrolet. The courteous and knowledgeable staff made leasing a new car very easy. They listened to my needs and put me in the right vehicle!!!! Absolutely no pressure!!

Gary is a great guy. He went over and above helping us design and get set up with new Delivery Trucks for my company.

Oh, you'll get NO deal at this dealership! Bought a 2014 Chevy Cruze on NY Eve....3 weeks later, check engine light comes on. Turns out it's the thermostat, and they only want to charge me 250.00 to fix it! How lovely that THEY WON'T EVEN STAND BEHIND THERE CARS for 30 DAYS! And then insult me when I call and tell me that "everybody's in a closed door meeting and there's no one to ask about it" Not at all surprised they didn't call back! Update: Got a response on this forum....but still NO ... Read More

Full review text opened.

Google - Feb 1, 2021

Oh, you'll get NO deal at this dealership! Bought a 2014 Chevy Cruze on NY Eve....3 weeks later, check engine light comes on. Turns out it's the thermostat, and they only want to charge me 250.00 to fix it! How lovely that THEY WON'T EVEN STAND BEHIND THERE CARS for 30 DAYS! And then insult me when I call and tell me that "everybody's in a closed door meeting and there's no one to ask about it" Not at all surprised they didn't call back! Update: Got a response on this forum....but still NO PHONE CALL...NO RESOLUTION.... I guess customer service and satisfaction means NOTHING to this dealership!

It seems like every time I call the Service department they NEVER answer the phone. Do yourself a favor take your business elsewhere. Apparently, they don’t need the business!!

My experience at this establisment was very upsetting. My truck was there for 3 months. One of which there was a strike. The rest of the time was one problem after another. I got my truck back and it broke down with the same problem 20 minutes down the road. It was towed back there where they finally fixed it 4 weeks or so later. They only called me 2 times the whole time my truck was there. I learned it was fixed when I got a text asking how my experience was... After leaving there a second time, my keyless entry remote do ... Read More

Full review text opened.

Google - Jan 31, 2020

My experience at this establisment was very upsetting. My truck was there for 3 months. One of which there was a strike. The rest of the time was one problem after another. I got my truck back and it broke down with the same problem 20 minutes down the road. It was towed back there where they finally fixed it 4 weeks or so later. They only called me 2 times the whole time my truck was there. I learned it was fixed when I got a text asking how my experience was... After leaving there a second time, my keyless entry remote do not work.

They performed a diagnostic which I didn't request, then said that they wouldn't charge me for it then ended up insisting that I pay anyway. They never addressed my issue and I went elsewhere.

Made an appointment via website and added a required repair but I did not hear from the service dept until the day of the appointment that the repair cannot be done due to the lack of manpower. I wish they told me that prior to the appointment day. It seems they did not look at my comment until the day I arrived. Very unprofessional.

Went to look at a vehicle that the internet sales stated was there. I even got a call from the internet sales person while I was there. Wasted my time truck wasnt there. Still think they are using bogus vehicle ads to lure people in and try to sell a different vehicle. Buyer beware.